Schedule

Tuesday, May 25

  • 5–7 p.m.
  • Welcome Reception
    MotorCity Casino Hotel
    Detroit, Michigan

Wednesday, May 26

  • 7:30–8:30 a.m.
  • Registration and Continental Breakfast
    MotorCity Casino Hotel
  • 8:30–8:45 a.m.
  • Welcome and Opening Remarks
    Robert G. Riney, Executive Vice President and Chief Operating Officer
    Henry Ford Health System
  • 8:45–9:45 a.m.
  • Creating a Culture of High Performance
    Gerard van Grinsven, President and Chief Executive Officer
    Henry Ford West Bloomfield Hospital

    This hotelier turned hospital CEO will share his secrets of how to create an emotionally engaged work force committed to providing the highest quality clinical care and a service experience that is second to none.
  • 9:45–10:45 a.m.
  • Facility Innovations Through the Eyes of the Patient
    Marco F. Capicchioni, PE, Vice President of Real Estate and Facilities
    Henry Ford Health System
    Mark L. Rosenblum, M.D., Vice President Clinical Programs
    Henry Ford West Bloomfield Hospital

    Mr. Capicchioni shares architectural and construction insights acquired from the building of the state-of-the-art Henry Ford West Bloomfield Hospital, and from the updating of the nearly 100-year-old Henry Ford Hospital in Detroit. Dr. Rosenblum explores how Henry Ford Health System has built comprehensive multidisciplinary care into the design of Henry Ford West Bloomfield Hospital.
  • 11:00–11:45 a.m.
  • Travel to Henry Ford West Bloomfield Hospital via Motor Coach
    West Bloomfield, Michigan
  • 12:00–1:00 p.m.
  • Lunch and Keynote Speaker
    Bill Taylor, author of Mavericks at Work and Practically Radical, to be released fall 2010

    Practically Radical: Unleashing Big Change in Tough Times
    Over the past two years, Bill Taylor has had in-depth access to 25 organizations that are masters at making change – organizations that are unleashing innovations and driving transformations in trying circumstances. Using lessons set in a variety of fields, Bill will show you how to shake up your industry, transform your company, and recharge your organization.
  • 1:15–4:35 p.m.
  • Breakout sessions (attendees will rotate through each session)

    The Best of Both Worlds: Clinical Excellence Meets Integrative Medicine
    Bruce K. Muma, M.D., Chief Medical Officer
    Henry Ford West Bloomfield Hospital
    Michael Seidman, M.D., FACS, Medical Director for Wellness
    Henry Ford West Bloomfield Hospital

    Learn how Henry Ford West Bloomfield Hospital is offering the latest in clinical programming and multidisciplinary care, while also creating a healing environment for the patients and communities served.

    Transforming Hospital Food
    Sven Gierlinger, Administrator, Hospitality Services
    Henry Ford West Bloomfield Hospital
    Frank Turner, Executive Chef
    Henry Ford West Bloomfield Hospital

    Learn our secrets for transforming hospital food. From healthy inpatient dining to cooking classes for patients and the community, this presentation will completely change your view of hospital food, and food in general.

    Radical Outreach: Relationship Building to Win Over the Community and Recruit Staff
    Rose M. Glenn, APR, Senior Vice President of Marketing and Public Relations
    Henry Ford Health System
    Rita Fields, Vice President, Talent and Work Force Strategies
    Henry Ford West Bloomfield Hospital

    Explore perspectives on the unique strategies employed to build an engaged community and work force.

    Tours of Emergency Room, Inpatient Rooms and Vita Wellness Center
  • 5:00–5:45 p.m.
  • Return to MotorCity Casino Hotel via motor coach
  • 6:30–8:30 p.m.
  • Cocktail Reception
    MotorCity Casino Hotel

Thursday, May 27

  • 7:30–8:00 a.m.
  • Continental Breakfast
    MotorCity Casino Hotel
  • 8:00–9:30 a.m.
  • Thriving in Detroit: A Blueprint for Transforming Your Hospital System
    Nancy M. Schlichting, President and Chief Executive Officer
    Henry Ford Health System

    Join us as Ms. Schlichting shares her radical but practical strategies for success, and tap into the wisdom of her top executives in an interactive session on the profound lessons learned during their journey. Panelists include Henry Ford Health System leaders Robert G. Riney, Executive Vice President and COO; James M. Connelly, Senior Vice President and CFO; Kathleen M. Oswald, Senior Vice President and Chief Human Resources Officer; and Kimberlydawn Wisdom, M.D., Vice President, Community Health Education and Wellness.
  • 9:45–11:15 a.m.
  • Thriving in Detroit: The Physician Perspective
    Mark A. Kelley, M.D., Executive Vice President, Henry Ford Health System
    Chief Executive Officer, Henry Ford Medical Group

    Dr. Kelley and a panel of leaders from one of the country's largest academic group practices – the Henry Ford Medical Group – will talk about creative solutions for improving quality and education while meeting the challenges of a difficult economy.
  • 11:30–1:00 p.m.
  • Enjoy lunch while participating in special-interest round table discussions facilitated by leaders representing a variety of areas within Henry Ford Health System.
  • 1:15–3:45 p.m.
  • Optional tours of Henry Ford Hospital's Center for Simulation, Education and Research, and newly constructed inpatient units.
    Travel to Henry Ford Hospital, Detroit, Michigan via motor coach
  • 4:00–4:30 p.m.
  • Return to MotorCity Casino Hotel via motor coach


  • Topics

    Creating a Culture of High Performance

    Gerard van Grinsven
    President and Chief Executive Officer
    Henry Ford West Bloomfield Hospital

    Mr. van Grinsven shares his secrets of how to create an emotionally engaged work force committed to providing the highest quality clinical care and a service experience that is second to none. This hotelier turned hospital CEO shows how his 20-plus years opening The Ritz-Carlton hotels all over the world helped him create a work force at Henry Ford West Bloomfield Hospital that is transforming health care on a national scale.

  • Facility Innovations Through the Eyes of the Patient

    Marco F. Capicchioni, PE
    Vice President of Real Estate and Facilities
    Henry Ford Health System

    Mr. Capicchioni shares the architectural and construction insights gained from building a new state-of-the-art hospital from the ground up and updating a nearly 100-year-old facility. Learn how Mr. Capicchioni and his team created award-winning buildings that deftly combine form and function to enhance the patient/caregiver relationship, all while staying on time and on budget.

    Mark L. Rosenblum, M.D.
    Vice President Clinical Programs
    Henry Ford West Bloomfield Hospital

    Dr. Rosenblum will share how Henry Ford Health System has literally built comprehensive multidisciplinary care into the design of this new world-class medical facility. From collaborative outpatient clinics and inpatient video conferencing to designing everything around the patient (ORs, patient rooms, the ER and more), learn how they REALLY put the patient at the center of everything they do with a constant focus on industry-changing innovation.

  • Practically Radical: Unleashing Big Change in Tough Times

    Bill Taylor
    Author of Mavericks at Work and Practically Radical,
    to be released fall 2010

    Hard times can be a great opportunity to separate yourself from the pack and build advantages for years to come if you can summon the leadership nerve to take risks and build for the future. During the past two years, Bill Taylor has had indepth access to 25 organizations that are masters at making change – organizations that are unleashing innovations and driving transformations in trying circumstances. Using lessons set in a variety of fields (from health care to software, automobiles to financial services, hotels to hospitals), Bill shows his audience how to shake up their industry, transform their company and recharge themselves. Here are some of his core messages:


    • What you see shapes how you change. The most successful organizations don’t just outcompete their rivals; they redefine the terms of competition by embracing unique ideas.
    • Where you look shapes what you see. The most creative CEOs aspire to learn from innovators far outside their industry as a way to leapfrog their rivals.
    • There’s nothing wrong with your organization that can’t be fixed by what’s right with your organization. Savvy change agents don’t disavow the past. They rediscover and reinterpret what’s come before as a way to develop a line of sight into what comes next.
    • The best way to change your business is to make change a normal part of doing business. The most direct way to increase urgency is to redefine how the organization monitors results and measures success and, in so doing, makes business as usual look like it’s bad for business.
  • The Best of Both Worlds: Clinical Excellence Meets Integrative Medicine

    Bruce K. Muma, M.D.
    Chief Medical Officer
    Henry Ford West Bloomfield Hospital

    Dr. Muma describes how this new facility, offering the latest in clinical programming and multidisciplinary care, creates a healing environment for patients and the community. Learn how the physicians on staff put patients at the center of everything they do, at a hospital designed to keep you well.

    Michael Seidman, M.D.
    Medical Director for Wellness
    Henry Ford West Bloomfield Hospital

    Learn how integrative and wellness therapies are being embraced by patients and doctors alike. Dr. Seidman will outline how advanced medicines and integrative therapies have worked together historically and what the future of both "Eastern" and "Western" medicine might hold.

  • Transforming Hospital Food

    Sven Gierlinger
    Administrator, Hospitality Services
    Henry Ford West Bloomfield Hospital

    Frank Turner
    Executive Chef
    Henry Ford West Bloomfield Hospital

    Join Chef Turner and Mr. Gierlinger as they share the secrets of revolutionizing hospital food. From healthy inpatient dining designed to enhance the healing process to creating a destination cafe in a hospital and offering cooking classes to patients and the community in our Demonstration Kitchen, the content of this presentation will completely change your view of hospital food, and food in general. After all, this isn't just about transforming food in hospitals, it's about changing the way America eats.

  • Radical Outreach: Relationship building to Win Over the Community and Recruit Staff

    Rose M. Glenn, APR
    Senior Vice President of Marketing and Public Relations
    Henry Ford Health System

    Rita Fields
    Vice President, Talent and Workforce Strategies
    Henry Ford West Bloomfield Hospital

    Engaging the community is a critical element of success, whether you are building a new hospital or making major renovations. Ms. Glenn and Ms. Fields will speak from each of their perspectives on the unique strategies employed to ensure the hospital had delighted stakeholders when it opened its doors.

    Building an Engaged Work Force

    Talk about a challenge! Ms. Fields and her team needed to staff a 200-bed hospital in less than a year and the employees she hired would need to fully embrace a new kind of vision for health care – one rooted in the CEO's belief that they would all be taking "health and healing beyond the boundaries of imagination." Join Ms. Fields as she talks about the steps she and her team took to recruit and develop 1,400 new staff members reflective of the diverse community of the hospital services and re-orient another 500 employees to form one united culture.

    Engaging the Community and Building Media Relationships

    When neighbors expressed concerns about decreased property values, the Township Planning Commission questioned the need for more beds, and the Wetlands and Woodlands boards feared destruction of nature, Ms. Glenn and her team developed and executed a plan that involved stakeholders from day one. Learn how the construction team worked with – not against – public relations to convert concerned constituents into advocates.

  • Tours of Emergency Room, Inpatient Room, and Vita Wellness Center

    Come see firsthand how the hospital of the future is transforming patient care through cutting-edge innovation and radical design. From a main entrance that looks more like a Northern Michigan downtown main street than a hospital to inpatient "smart rooms" that put everything at the fingertips of both the caregiver and the patient, this tour will take you behind the scenes of the new state-of-the-art Henry Ford West Bloomfield Hospital. Tour stops include the emergency department, inpatient rooms and Vita, the hospital's wellness center.

  • Thriving in Detroit: A blueprint for transforming your hospital system

    Nancy M. Schlichting
    President and Chief Executive Officer
    Henry Ford Health System

    As head of one of the country's top performing health systems (2009 top 10 ranking by Thomson Reuters), Ms. Schlichting and her leadership team have transformed Henry Ford Health System during the past seven years. Join us as Ms. Schlichting shares her radical but practical strategies for success, and tap into the wisdom of her top executives in an interactive session on the profound lessons learned during their journey.

    Panelists

    Robert G. Riney
    Executive Vice President and Chief Operating Officer
    Henry Ford Health System

    Mr. Riney speaks to the top five lessons learned while juggling the building of a $360 million new hospital and the $300 million renovation of the flagship hospital, all while growing the entire System during one of the country's worst downturns. Mr. Riney uses real life examples to demonstrate that you can grow your organization in a less-than-perfect economy.


    James M. Connelly
    Senior Vice President and Chief Financial Officer
    Henry Ford Health System

    Financing a $4 billion health system with a large appetite for capital is complicated enough. When you add the fact that you are based in Michigan and your largest employers are declaring bankruptcy, you need agility, finesse and a great relationship with operations. Mr. Connelly has all three and will share his views on how to prosper in such an environment.


    Kathleen M. Oswald
    Senior Vice President and Chief Human Resources Officer
    Henry Ford Health System

    With 23,000 employees, Henry Ford Health System has an army of ambassadors. Yet, retaining and engaging staff when salary increases are frozen and many people are exiting the state is a major challenge. Ms. Oswald will provide concrete counsel on what works and what doesn't when developing a high-performing work force.


    Kimberlydawn Wisdom, M.D.
    Vice President, Community Health Education and Wellness
    Michigan's First Surgeon General

    Henry Ford Health System has adopted wellness as a platform for changing the face of not only the Detroit-region health system, but also that of the industry itself. As a Henry Ford Health System vice president and having served as the nation's first state-level Surgeon General, Dr. Wisdom is on the front line of key initiatives that will push health care from treatment-focused to prevention-centric.

  • Thriving in Detroit: The Physician Perspective

    A panel of physician experts from the Henry Ford Medical Group

    Mark A. Kelley, M.D.
    Executive Vice President
    Henry Ford Health System
    Chief Executive Officer
    Henry Ford Medical Group

    Dr. Kelley is CEO of one of the country's largest academic group practices. He and a panel of leaders from the Henry Ford Medical Group will talk about creative solutions for improving quality and education while meeting the challenges of a difficult economy.

    Join the physicians as they talk about the clinical solutions that can help to guide health care organizations in the new decade:

    Innovative Technology – When to say YES
    When is the newest technological advancement worth the expense vs. watchful waiting?

    Living Lean
    Henry Ford's Pathology Department has established the nation's best practice in delivering clinical results with high reliability and low cost.

    Simulation – Changing the Face of Medical Education
    The training of residents and physicians was transformed almost overnight with the introduction of simulation centers to teach new doctors and assess and re-train existing physicians. Take a virtual or real tour of the Center for Simulation, Education and Research at Henry Ford Hospital and learn about creating a culture of quality and safety.

  • Optional Tours of Henry Ford Hospital's Center For Simulation, Education and Research, and Newly Constructed Inpatient Unit

    For nearly 100 years, Henry Ford Hospital, the flagship of Henry Ford Health System, has been a leader in advancing medicine and delivering the most innovative treatments possible. It is a state-of-the-art, 802-bed tertiary care hospital, education and research center located in Detroit's New Center Area.

    The hospital is recognized for clinical excellence in the fields of cardiology and cardiovascular surgery, neurology and neurosurgery, orthopaedics and sports medicine, multi-organ transplantation, and the treatment of prostate, breast and lung cancers. It also is designated as a Level 1 trauma center with one of the busiest emergency departments in the State of Michigan.

    Come visit the hospital campus to see first-hand how we have invested more than $310 million transforming our facility to meet the needs of the 21st century patient including the addition of 80 state-of-the-art home-like private patient rooms.

    The tour of the hospital campus will include a stop at the Henry Ford Center for Simulation, Education and Research which is a $5 million, 12,000-square-foot facility that provides staff with hands-on training to ensure the safe and effective delivery of health care. Using advanced simulations in a risk-free environment, the "Sim Center" is the most comprehensive of its kind in Michigan, and one of the largest in the United States.

     

     

    © 2010 Henry Ford Health System. All rights reserved.    |    * Note: speakers/presenters not yet confirmed